Published
01/21/2026, 10:25In 2025, employees of the Ombudsman's Office monitored orphanages in the Chui region. They inspected living conditions and compliance with children's rights. The results revealed violations, and recommendations were made to address them.
It turned out that some orphans were not receiving the state benefits to which they were entitled.
For example, a child from an orphanage, M.B., born in 2008, has been living with her sister in an orphanage in the Chui region since 2017, following the death of her parents.
In 2015, she underwent a medical and social expert commission (MSEC). The commission established her disability, assigned her a benefit, and prescribed that she be monitored by a psychiatrist and educated under an inclusive program.
After her transfer to the orphanage in 2017, the payment of the benefit was suspended because the girl did not undergo a re-examination by the MSEC.
Since then, for eight years, no steps have been taken to have her re-examined by the commission. Ombudsman Jamila Dzhamanbaeva sent letters to the Prosecutor General's Office and the Ministry of Labor, Social Security, and Migration requesting that they strengthen control over the observance of the rights of orphaned children and collect unpaid benefits.
As a result of the investigation, the Ministry of Labor took disciplinary action against the employees responsible for the violation, and the orphan's benefits were reinstated from 2017 until May 1, 2026. A total of 518,000 KGS will be transferred to her deposit account.
The Ombudsman's Office reminds that, in accordance with Article 17 of the Code “On Children,” the rights and interests of children are protected by state executive authorities and local self-government bodies.
