Dispute over $3,000 worth of windows in the Chui Region settled out of court

The Chui Regional Consumer Protection Department helped to settle, out of court, a dispute between a citizen, Y.K., and the ‘TRIBEN’ factory. Following consideration of the complaint, the claimant was provided with high-quality windows worth $3,000, or 262,350 soms.

According to the antitrust authority, specialists carried out the necessary measures in accordance with the Kyrgyz Republic’s Law ‘On the Protection of Consumer Rights’ and provided the parties with explanations of the provisions of current legislation.

As a result of this work, the factory’s management carried out all the work stipulated in the agreement in full and in a proper manner.

The agency noted that consumer protection remains one of the key areas of its work: the department examines complaints from members of the public, facilitates the restoration of infringed rights and helps to resolve disputes without recourse to the courts.